Columbus Light and Water COVID-19 Update
For Immediate Release
CL&W Board: Emergency Declaration closes office to the public but still operating
COLUMBUS, Miss., March 18, 2020 – In an effort to mitigate the potential impact of Coronavirus (COVID-19) in our community, the Columbus Light & Water’s utility board officers approved an emergency declaration to close its main office to the public’s foot traffic until further notice.
The Main Office, 420 4th Ave South, will still be conducting business with new hours of operation: Monday through Friday 8:00 a.m. to 12:00 p.m. at its drive-thru window or by calling 662-328-7192.
Also, CL&W will suspend all service disconnects for non-payment and fees associated with those notices until further notice. Customers are encouraged to stay current on payments as much as possible during these turbulent times. CL&W offers multiple payment options, which can be found at www.columbuslw.com.
“Our goal is for customers not to experience any interruption in service because of this office closure,” said Todd Gale, General Manager for Columbus, Light and Water. “We are committed to maintaining reliable and safe services to our community, which we are proud to serve.”
CL&W places top priority on the safety and welfare of its employees and customers. Lineman and Water Distribution workers will be on a modified schedule to provide maximum coverage for critical maintenance issues. Customers experiencing problems with electrical, water or sewer service are asked to contact the Emergency Hotline at 662-243-7440.
CL&W will continue to assess and monitor recommendations from the Centers for Disease Control and Prevention and local health officials in our state and region. Updates on this fluid situation will be made as quickly as possible and can be found at www.columbuslw.com.
Columbus Light & Water (CL&W) was incorporated in 1939 and is a Tennessee Valley Authority (TVA) distributor. Electric, water and sewer system is provided to over 12,000 customers including 9,500 residential electrical customers and 10,500 water and sewer customers. CL&W has a five person utility board. The CL&W board is responsible for setting policy, approving the budget and approving payments. The board is appointed by the mayor and the city council. CL&W strives to provide the most reliable power at the lowest possible rates.