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Home » News » Press Ganey awards Baptist Golden Triangle Human Experience Guardian of Excellence Award

Press Ganey awards Baptist Golden Triangle Human Experience Guardian of Excellence Award

January 24, 2025

For more information, contact:

     COLUMBUS, Miss., Jan. 23, 2025– Baptist Memorial Hospital-Golden Triangle is a recipient of Press Ganey’s 2024 Human Experience (HX) Guardian of Excellence Award.

Press Ganey HX Guardian of Excellence Award winners rank in the top 5% of health care providers for delivering superior employee experience in ambulatory care and behavioral health and exceptional physician experience in the hospital.

“We are honored to be recognized by Press Ganey for creating a positive and supportive environment,” said Rob Coleman, chief executive officer and administrator of Baptist Golden Triangle. “This achievement reflects the unwavering commitment by our employees and physicians and our dedication to creating an environment where every individual feels valued and supported. This recognition belongs to our incredible team, whose hard work and empathy make a difference in the lives of our patients and their families every day,” he added. 

“In prioritizing the well-being of both their patients and dedicated staff on a daily basis, Baptist Golden Triangle exemplifies dedication to their workforce and the communities they impact,” said Patrick T. Ryan, chief executive officer and chairman at Press Ganey. “We applaud the hospital’s compassion, empathetic approach and the genuine human connections they forge within the clinical health care landscape. It is a privilege for us to collaborate with them as we applaud their remarkable accomplishments.”

Press Ganey, the leading Human Experience (HX) health care performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

With 323 beds, Baptist Memorial Hospital-Golden Triangle is one of the largest regional hospitals affiliated with Baptist Memorial Health Care. More than 100 physicians and surgeons, representing almost every medical specialty, practice at the hospital that offers a full range of comprehensive medical care to patients of all ages. In addition to the Baptist Cancer Center in Columbus and Starkville, the hospital offers a variety of other services to the community, including Baptist Behavioral Health Care, for those with behavioral and mental health problems; an extensive rehabilitation department; and free community education programs for the public. Baptist Golden Triangle is the only hospital in Mississippi and one of only 12 in the U.S. to have achieved straight ‘A’s on Leapfrog’s Hospital Safety Score since 2012. For more information, please call 662-244-1000 or visit www.baptistonline.org/locations/golden-triangle, or follow us on Facebook @BaptistGoldenTriangle.

For more information, contact:

Caroline Gillard                                 

Public Relations Coordinator                                      

Mobile: 708-860-9954                                                                                  

Email: caroline.gillard@bmhcc.org                              

Megan Pratt

Marketing Director

Baptist Golden Triangle

662-244-2008 or megan.pratt@bmhcc.org

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